NEFEIT Legal

Privacy Policy

Effective date: September 24, 2026

1. Who We Are

This website is operated by Shenzhen Nefeit Automation Technology Co., Ltd. (“NEFEIT”, “we”, “our” or “us”). This policy explains how information submitted through nefeit.com is collected, used and protected.

2. Information We Collect

Depending on how you use the website, we may collect:

• Contact information, including your name, business email address and telephone number.
• Company, industry and application information.
• Technical requirements such as force, load profile, stroke, speed, accuracy, duty cycle, installation constraints and expected lifetime.
• Files you choose to upload, including drawings, specifications and application documents.
• Website usage and technical data such as browser type, device type, approximate location, referring pages and interaction data.

3. How We Use Information

• To respond to enquiries and communicate with you.
• To assess electric-cylinder applications and recommend configurations.
• To prepare quotations, technical proposals and project documentation.
• To improve website performance, content and security.
• To meet legal, accounting and regulatory obligations where applicable.

4. File Uploads and Technical Information

Please upload only information you are authorized to share. Technical drawings and specifications are used to evaluate your request and may be reviewed by relevant NEFEIT engineering and commercial personnel. Do not submit export-controlled, classified, or highly sensitive information through the public website form.

5. Cookies and Analytics

The website may use essential cookies for security and site operation, and analytics technologies to understand general website usage. Browser controls can be used to restrict cookies, although some site functions may be affected.

6. Sharing of Information

We do not sell personal information. Information may be shared with service providers that support website hosting, email delivery, security, analytics or business operations, subject to appropriate confidentiality and security requirements. Information may also be disclosed where required by law.

7. Data Retention

Information is retained only for as long as reasonably necessary for enquiry handling, project evaluation, contractual requirements, record keeping, security and legal obligations. Retention periods may vary according to the nature of the enquiry or project.

8. Data Security

We use reasonable administrative and technical measures intended to protect submitted information. No internet transmission or storage system can be guaranteed to be completely secure.

9. Your Choices and Rights

Depending on your location, you may have rights to request access, correction or deletion of personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. We may need to verify your identity before completing a request.

10. International Enquiries

NEFEIT works with international customers. Information may therefore be processed in countries other than the country where it was submitted. We take reasonable steps to protect information in accordance with this policy and applicable requirements.

11. Third-Party Links

This website may contain links to third-party websites. NEFEIT is not responsible for the privacy practices or content of those external websites.

12. Policy Updates

We may update this policy to reflect changes in our website, services or legal requirements. The current effective date will be displayed at the top of this page.